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About Us

Compassionate Medical Transportation

Brevard County's trusted non-emergency medical transport (NEMT) experts — delivering safety, comfort, and dignity to every patient we serve.

Our Story

Built on a Promise of Patient Care

Reliable Transport was founded with a single mission: to provide Brevard County's vulnerable populations with a medical transportation service they could truly depend on, and one that treats them like family.

After experiencing firsthand the challenges families face when trying to find safe, reliable, and accessible transportation for elderly parents and disabled loved ones, our founders set out to build something better. We saw the anxiety patients felt about missing dialysis or standing in the heat waiting for a late ride—and we decided things had to change.

Today, we partner with major hospitals, living facilities, and countless families to ensure everyone has equal access to healthcare, without the stress of getting there.

Our Mission

“To provide the highest standard of non-emergency medical transportation through ADA-compliant vehicles, compassionate drivers, and an unwavering commitment to patient dignity and safety.”

Our Values

What Drives Us Every Day

Compassion First

We treat every passenger like our own family, ensuring dignity and comfort from door to door.

Safety Always

Rigorous safety protocols, defensive driving, and ADA-compliant vehicles for complete peace of mind.

Reliability

On-time arrival guarantee because we know doctors' appointments and dialysis treatments can't wait.

Excellence in Care

Continuous training in CPR, First Aid, and specialized patient handling techniques.

Our Difference

What Sets Us Apart

Our Trained Drivers

Our team consists of compassionate professionals, not just drivers. Every attendant undergoes extensive training to handle complex mobility needs safely.

CPR & First Aid Certification
Patient Transfer & Lifting Techniques
ADA Mobility Assistance Training
Defensive Driving Certification
Regular Background Checks & Drug Screening
HIPAA Privacy Rules
Emergency Situation Response
Customer Service & Elder Care

Our Specialized Fleet

Our fleet is purpose-built for non-emergency medical transport, ensuring every patient arrives safely whether they walk with a cane or use a heavy motorized wheelchair.

Wheelchair-Accessible Vans
Equipped with state-of-the-art hydraulic lifts, sturdy ramps, and heavy-duty wheelchair lockdown systems.
Stretcher-Equipped Vehicles
Available for patients requiring safe transport while lying flat, accompanied by trained attendants.
Climate-Controlled Comfort
Spacious, meticulously clean interiors maintained at optimum temperatures for passenger comfort.
Real-Time GPS Tracking
Advanced dispatch routing ensures families and healthcare facilities know exactly when to expect us.

Ready to Experience Reliable Medical Transport?

Join hundreds of families and healthcare providers who trust Reliable Transport for their safety and peace of mind.